Good morning all,
I want a favour from you all, I want this particular Blog to go viral, because I am personally pissed with the service I received from both STAPLES, and from LENOVO
So please, recommend it, re-Blog it, re-tweet it, re-facebook it. Lets see how many hits we can get
We bought an all-in-one computer just before Christmas, It worked great for about 21 days, and now the screen fades and flashes like crazy and we cannot see a thing.
We tried to talk to Staples, as it was 'not fit for purpose' They refused to have anything to do with it, and said we must contact Lenovo.
Lenovo technical support told us that their computers have a problem with Windows 8, after the latest update. They talked us through doing a 'reset to factory conditions' which lost us all the programs we had bought. Now it is doing it again, 2 days later.
Lessons?
Stay away from the Lenovo brand until they can announce and demonstrate they have solved the Windows 8 problem
Staples need to take some personal responsibility for the products they sell, and maybe have a big shake-up in their buying department !
DO YOU KNOW - That on the Lenovo facebook page , there are about 50 screens of complaints
Lets see which of these two companies is the first to respond with a credible solution.
I will keep you all informed
Thanks for all your help
it's the same ole thing, companies love taking your money but as soon as something goes wrong, they try and pass the buck on to someone else!!!!!!! Surely you can get your money back or another monitor? There are consumer rights and they must take responsibility
ReplyDeleteI dont have the lenovo model but I have had major issues with windows 8 myself and it seems the more they bring out the new updates the more hassle it is.
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